Best Auto Repair, Arlington

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  • Mon 9:00AM - 7:00PM
  • Fri 9:00AM - 7:00PM
  • Tue 9:00AM - 7:00PM
  • Sat 9:00AM - 7:00PM
  • Wed 9:00AM - 7:00PM
  • Sun 11:00AM - 4:00PM
  • Thu 9:00AM - 7:00PM

INSURANCE QUESTIONS

Working Hours
  • Mon 9:00AM - 7:00PM
    Tue 9:00AM - 7:00PM
  • Wed 9:00AM - 7:00PM
    Thu 9:00AM - 7:00PM
  • Fri 9:00AM - 7:00PM
    Sat 9:00AM - 7:00PM
  • Sun 11:00AM - 4:00PM

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 703-243-9179 or make an appointment online!

What People Say About Us

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    Such great service! Quick and a good price.

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    I have never been treated so nice at an auto shop before! The hospitality is top notch! They are fast and efficient!

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    One Stop Automotive and Tires does it right! It's a small shop with no frills, but with phenomenal customer service, fast results, and a great price! I stop in two or three times a year and somehow they always remember me.

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    Rafael and his crew are awesome. I came in with two flat tires an hour before closing time and they hooked me up. They were knowledgeable, fast, courteous and professional!

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    One of the best tire repair shop you will find. Super prices and great service. If you need new or good used tires check out One Stop!

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    Honestly don't think anyone wants to buy new tires, but when you leave a place saying to yourself "wow they were so friendly" it kind of changes your perspective. I live in DC but always leave the city to get any tire change/fix here. The people are genuinely friendly, quick and affordable. Would not go anywhere else!

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    Great people working here! Willing to go above and beyond to ensure your cars tire needs are met. I can say nothing but great things!!

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    Fast and easy! Reasonably priced used tires that are in FANTASTIC shape. The staff couldn't be nicer. I'm so happy I found them. I hope I won't need them anytime soon, but I highly recommend them.

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    With One Stop, everything was easy, efficient, priced reasonably, crazy fast, and the price quoted was the exact price charged. Zero issues whatsoever! THANK YOU!

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    Seriously a great company and I would highly recommend them! Great people and I cannot say enough!

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    In these days of waning customer confidence, One Stop Automotive & Tires is Diamond among the rocks!

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    Such great service! Quick and a good price.

Call us for service: 703-243-9179

BF Goodrich
Bridgestone
Continental
Cooper Tires
Dunlop
Falken
Firestone
General
Goodyear
Hankook
Kelly
Michelin Tires
Hercules
Kumho
Sumitomo
Pirelli
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