Best Auto Repair, Arlington

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  • Mon 9:00AM - 7:00PM
  • Fri 9:00AM - 7:00PM
  • Tue 9:00AM - 7:00PM
  • Sat 9:00AM - 7:00PM
  • Wed 9:00AM - 7:00PM
  • Sun 11:00AM - 4:00PM
  • Thu 9:00AM - 7:00PM

CUSTOMER SERVICE

Working Hours
  • Mon 9:00AM - 7:00PM
    Tue 9:00AM - 7:00PM
  • Wed 9:00AM - 7:00PM
    Thu 9:00AM - 7:00PM
  • Fri 9:00AM - 7:00PM
    Sat 9:00AM - 7:00PM
  • Sun 11:00AM - 4:00PM

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your technician.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

What People Say About Us

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    Such great service! Quick and a good price.

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    I have never been treated so nice at an auto shop before! The hospitality is top notch! They are fast and efficient!

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    One Stop Automotive and Tires does it right! It's a small shop with no frills, but with phenomenal customer service, fast results, and a great price! I stop in two or three times a year and somehow they always remember me.

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    Rafael and his crew are awesome. I came in with two flat tires an hour before closing time and they hooked me up. They were knowledgeable, fast, courteous and professional!

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    One of the best tire repair shop you will find. Super prices and great service. If you need new or good used tires check out One Stop!

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    Honestly don't think anyone wants to buy new tires, but when you leave a place saying to yourself "wow they were so friendly" it kind of changes your perspective. I live in DC but always leave the city to get any tire change/fix here. The people are genuinely friendly, quick and affordable. Would not go anywhere else!

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    Great people working here! Willing to go above and beyond to ensure your cars tire needs are met. I can say nothing but great things!!

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    Fast and easy! Reasonably priced used tires that are in FANTASTIC shape. The staff couldn't be nicer. I'm so happy I found them. I hope I won't need them anytime soon, but I highly recommend them.

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    With One Stop, everything was easy, efficient, priced reasonably, crazy fast, and the price quoted was the exact price charged. Zero issues whatsoever! THANK YOU!

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    Seriously a great company and I would highly recommend them! Great people and I cannot say enough!

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    In these days of waning customer confidence, One Stop Automotive & Tires is Diamond among the rocks!

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    Such great service! Quick and a good price.

Call us for service: 703-243-9179

BF Goodrich
Bridgestone
Continental
Cooper Tires
Dunlop
Falken
Firestone
General
Goodyear
Hankook
Kelly
Michelin Tires
Hercules
Kumho
Sumitomo
Pirelli
Nexxen
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